Helpdesk
Benchmarks
| Task Name | Dataset Name | SOTA Result | Trend | |
|---|---|---|---|---|
| Next Activity Prediction | Helpdesk | Accuracy79.48 | 12 | |
| Work-in-Progress prediction | Helpdesk | MAPE2.35 | 9 | |
| Full Sequence Generation | Helpdesk | Coherence Score (S)1 | 7 | |
| Activity prediction | Helpdesk (test) | Accuracy74.3 | 2 |
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