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Dialog state tracking, a machine reading approach using Memory Network

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In an end-to-end dialog system, the aim of dialog state tracking is to accurately estimate a compact representation of the current dialog status from a sequence of noisy observations produced by the speech recognition and the natural language understanding modules. This paper introduces a novel method of dialog state tracking based on the general paradigm of machine reading and proposes to solve it using an End-to-End Memory Network, MemN2N, a memory-enhanced neural network architecture. We evaluate the proposed approach on the second Dialog State Tracking Challenge (DSTC-2) dataset. The corpus has been converted for the occasion in order to frame the hidden state variable inference as a question-answering task based on a sequence of utterances extracted from a dialog. We show that the proposed tracker gives encouraging results. Then, we propose to extend the DSTC-2 dataset with specific reasoning capabilities requirement like counting, list maintenance, yes-no question answering and indefinite knowledge management. Finally, we present encouraging results using our proposed MemN2N based tracking model.

Julien Perez, Fei Liu• 2016

Related benchmarks

TaskDatasetResultRank
Dialogue State TrackingDSTC2 (test)
Joint Goal Accuracy74
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