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Contextual Slot Carryover for Disparate Schemas

About

In the slot-filling paradigm, where a user can refer back to slots in the context during a conversation, the goal of the contextual understanding system is to resolve the referring expressions to the appropriate slots in the context. In large-scale multi-domain systems, this presents two challenges - scaling to a very large and potentially unbounded set of slot values, and dealing with diverse schemas. We present a neural network architecture that addresses the slot value scalability challenge by reformulating the contextual interpretation as a decision to carryover a slot from a set of possible candidates. To deal with heterogenous schemas, we introduce a simple data-driven method for trans- forming the candidate slots. Our experiments show that our approach can scale to multiple domains and provides competitive results over a strong baseline.

Chetan Naik, Arpit Gupta, Hancheng Ge, Lambert Mathias, Ruhi Sarikaya• 2018

Related benchmarks

TaskDatasetResultRank
Dialogue State TrackingDSTC2 (test)--
39
Dialogue State TrackingIPDA (test)
Overall F187.8
5
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