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Semantically Conditioned Dialog Response Generation via Hierarchical Disentangled Self-Attention

About

Semantically controlled neural response generation on limited-domain has achieved great performance. However, moving towards multi-domain large-scale scenarios are shown to be difficult because the possible combinations of semantic inputs grow exponentially with the number of domains. To alleviate such scalability issue, we exploit the structure of dialog acts to build a multi-layer hierarchical graph, where each act is represented as a root-to-leaf route on the graph. Then, we incorporate such graph structure prior as an inductive bias to build a hierarchical disentangled self-attention network, where we disentangle attention heads to model designated nodes on the dialog act graph. By activating different (disentangled) heads at each layer, combinatorially many dialog act semantics can be modeled to control the neural response generation. On the large-scale Multi-Domain-WOZ dataset, our model can yield a significant improvement over the baselines on various automatic and human evaluation metrics.

Wenhu Chen, Jianshu Chen, Pengda Qin, Xifeng Yan, William Yang Wang• 2019

Related benchmarks

TaskDatasetResultRank
End-to-end task-oriented dialogueMultiWOZ (test)
Task Success Rate68.9
68
Response GenerationMultiWOZ (test)
BLEU Score30.4
27
Dialog act predictionMultiWOZ (test)--
4
Semantic ControllabilityMultiWOZ (test)
Match Rate90
3
Task-oriented Dialog Response GenerationMultiWOZ human evaluation (test)
Diversity2.14
3
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