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Towards Topic-Guided Conversational Recommender System

About

Conversational recommender systems (CRS) aim to recommend high-quality items to users through interactive conversations. To develop an effective CRS, the support of high-quality datasets is essential. Existing CRS datasets mainly focus on immediate requests from users, while lack proactive guidance to the recommendation scenario. In this paper, we contribute a new CRS dataset named \textbf{TG-ReDial} (\textbf{Re}commendation through \textbf{T}opic-\textbf{G}uided \textbf{Dial}og). Our dataset has two major features. First, it incorporates topic threads to enforce natural semantic transitions towards the recommendation scenario. Second, it is created in a semi-automatic way, hence human annotation is more reasonable and controllable. Based on TG-ReDial, we present the task of topic-guided conversational recommendation, and propose an effective approach to this task. Extensive experiments have demonstrated the effectiveness of our approach on three sub-tasks, namely topic prediction, item recommendation and response generation. TG-ReDial is available at https://github.com/RUCAIBox/TG-ReDial.

Kun Zhou, Yuanhang Zhou, Wayne Xin Zhao, Xiaoke Wang, Ji-Rong Wen• 2020

Related benchmarks

TaskDatasetResultRank
RecommendationREDIAL (test)
Recall@1016.79
46
RecommendationTG-REDIAL (test)
R@100.011
22
Conversational RecommendationTG-ReDial
HR@100.0168
13
ConversationOpenDialKG
Dist-20.4836
7
ConversationDuRecDial
Dist-2 Score0.5453
7
RecommendationOpenDialKG
Recall@121.49
7
RecommendationDuRecDial
R@19.56
7
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