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Less is More: Learning to Refine Dialogue History for Personalized Dialogue Generation

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Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user profiles from dialogue history to guide personalized response generation. Since the dialogue history is usually long and noisy, most existing methods truncate the dialogue history to model the user's personality. Such methods can generate some personalized responses, but a large part of dialogue history is wasted, leading to sub-optimal performance of personalized response generation. In this work, we propose to refine the user dialogue history on a large scale, based on which we can handle more dialogue history and obtain more abundant and accurate persona information. Specifically, we design an MSP model which consists of three personal information refiners and a personalized response generator. With these multi-level refiners, we can sparsely extract the most valuable information (tokens) from the dialogue history and leverage other similar users' data to enhance personalization. Experimental results on two real-world datasets demonstrate the superiority of our model in generating more informative and personalized responses.

Hanxun Zhong, Zhicheng Dou, Yutao Zhu, Hongjin Qian, Ji-Rong Wen• 2022

Related benchmarks

TaskDatasetResultRank
Event Correlation EvaluationChronicle, MSC, and LoCoMo Average
CEA32.5
12
Personalized Dialogue GenerationConvAI2 (Human Evaluation)
Readability75
8
Dialogue Response GenerationLocomo
BLEU-422.8
8
Personalized Dialogue GenerationConvAI2
BLEU-18.19
7
Personalized Dialogue GenerationBaidu PersonaChat
BLEU-115.84
7
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