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PRINCIPLES: Synthetic Strategy Memory for Proactive Dialogue Agents

About

Dialogue agents based on large language models (LLMs) have shown promising performance in proactive dialogue, which requires effective strategy planning. However, existing approaches to strategy planning for proactive dialogue face several limitations: limited strategy coverage, preference bias in planning, and reliance on costly additional training. To address these, we propose PRINCIPLES: a synthetic strategy memory for proactive dialogue agents. PRINCIPLES is derived through offline self-play simulations and serves as reusable knowledge that guides strategy planning during inference, eliminating the need for additional training and data annotation. We evaluate PRINCIPLES in both emotional support and persuasion domains, demonstrating consistent improvements over strong baselines. Furthermore, PRINCIPLES maintains its robustness across extended and more diverse evaluation settings. See our project page at https://huggingface.co/spaces/kimnamssya/Principles.

Namyoung Kim, Kai Tzu-iunn Ong, Yeonjun Hwang, Minseok Kang, Iiseo Jihn, Gayoung Kim, Minju Kim, Jinyoung Yeo• 2025

Related benchmarks

TaskDatasetResultRank
Charity PersuasionP4G User Simulation
Success Rate (SR)77
16
Emotional Support DialogueESConv
Success Rate (SR)45.2
16
Emotional Support DialogueExTES
SR73.2
16
Proactive dialogueESConv
Success Rate73.85
10
Proactive dialogueExTES
Success Rate (SR)86.15
10
Proactive dialogueP4G
SR95
10
Proactive dialogueP4G+
Success Rate (SR)59.17
9
Price NegotiationCB Human Interaction
Success Rate46.7
8
Price NegotiationCB User Simulation
Success Rate (SR)48.5
8
Strategy PredictionESConv
Macro F110.52
6
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