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CORTIS: Text-Only Adaptation of Spoken Language Models for Task-Oriented Voice Agents

About

Task-oriented voice agents need to map spoken user requests to structured outputs such as semantic frames, executable actions, and function calls. A common approach is to cascade ASR with a text-based LLM, but transcription errors can propagate to downstream structured output generation, especially under noisy conditions. Spoken language models (SLMs) offer a direct speech-based alternative, yet adapting them to new tasks typically requires paired speech-target annotations. Motivated by this gap, we present CORTIS, a text-only adaptation framework for task-oriented voice agents. CORTIS fine-tunes SLMs using text-form task supervision, enabling speech-based structured output generation at inference time without task-specific speech-target annotations during adaptation. We evaluate CORTIS on two Qwen2.5-Omni backbones and three task-oriented speech datasets, including an in-house product dataset, and compare it with matched ASR-LLM cascades trained with the same text-form task supervision. Results show that CORTIS performs competitively with matched cascades and offers clearer advantages under acoustic degradation, particularly in preserving high-level task semantics. These findings suggest that text-only fine-tuning of SLMs can serve as a practical adaptation strategy for voice agents when paired speech-target data are costly to collect.

Youngwon Choi, Hyeonyu Kim, Taeyoun Kwon, Donghyuk Jung, Myeongkyun Cho• 2026

Related benchmarks

TaskDatasetResultRank
Function Callingin-house product dataset
Exact Match (EM)95.94
28
Spoken Language UnderstandingSLURP Oracle
Intent Accuracy91.57
8
Spoken Language UnderstandingSLURP Clean
Intent Accuracy86.02
4
Spoken Language UnderstandingSLURP 10 dB
Intent Accuracy74.94
4
Spoken Language UnderstandingSLURP 5 dB
Intent Accuracy59.47
4
Spoken Language UnderstandingSLURP 2.5 dB
Intent Accuracy46.68
4
Spoken Language UnderstandingSLURP 0 dB
Intent Accuracy33.29
4
Spoken Language UnderstandingFSC (test)
EM (Oracle)100
4
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